Frequently Asked Questions

General

When can I join?

Currently, the site is in closed beta. If you’d like to join, you can sign up for a registration key by donating $5 to our PayPal (you can get 1 key for every $5 you donate, so if you'd like to buy some keys for your friends for example, you can send $15 and get three keys for you and two friends). You will receive an email with your registration link(s) the Friday after your donation.


How do I contact staff?

If you wish to contact staff or if you have specific questions, you can use our contact form, or email us directly at info@pillowfort.io.


How is the site different from other blogging platforms?

In many ways! You can read about some of Pillowfort’s goals and unique features below:


Development

What’s currently in development?

As of Summer 2018, our immediate focus for Pillowfort is

Below are a list of features that we plan on adding to the site or expanding, though we are not currently working on these features at this time.

If you don't see the feature you want on that list, feel free to contact us about it!

Any way I can help with development?

We’re still looking for volunteers to help with site development, so if you have experience primarily in Ruby on Rails and more optionally Javascript frameworks (we use Angular1), send us an email at info@pillowfort.io with your resume or examples of your work.

If you aren’t a programmer but still want to help you, you can donate to our PayPal to help us compensate our volunteers and pay for our hosting services and other business-related expenses.

How can I read about Pillowfort’s business plan?

You can read our business plan here.


Site Features & Tips

How can I change my password/email/username?

You can change all these via the links at the top of your Settings page.


How do reblogs relate to the original post?

In the Pillowfort system, a reblog is not a copy of the original post in our database, but merely a record that 'points' to the original post. What this means is that when an original post is deleted/edited, all reblogs of that post will be deleted/show the edits. This is to ensure that users maintain total control over their content and how it is viewed.


Can I create more than one account for one email address?

No; currently, if you want to have more than one account, you need to have a distinct email address for all of them. In the future we plan to allow you to "link" accounts together to easily navigate between them.


Why aren't my own posts showing up on my home feed?

The visibility of your own posts on your home feed is managed by the options in the Filters/Blacklist modal, accessible via the sidebar. Set "Show Your Posts in Feed " to "On" if you want to see your own posts when you are browsing your feed.


How do communities work?

Communities are created by site users, and the creator of the community is automatically made the default 'admin' of that community. The admin can then appoint other members of the community as admins as well. Admins can delete any post made to the community as well as remove or ban users. Communities are intended as places for you to easily find other users who share your interests, and create sub-spaces within the larger Pillowfort.io community. All communities are currently 'public,' so their content can be viewed by non-members, but in the future we will introduce privacy options for communities such as making content viewable only to existing community members.


What's the difference between discussions and the post feed in a commmunity?

The difference is mostly an organizational one. Discussion posts are only of one 'type', and the discussion feed functions as a "forum," where discussions are ordered by most recent activity. Discussions are intended for posing questions and holding long-term conversations. Posts on the other hand can be of multiple formatting types (text, picture, video, etc.) and are always presented in the community feed in descending chronological posting order. They are intended for things like announcements, sharing media, etc. However, these are just suggestions and you can use these sections within your communities however you wish!


How does blacklisting work?

When you open the 'Filters & Blacklist' modal via the sidebar, you'll see two columns under the Blacklist section. For terms that you enter into 'Post Body and Tags', any post containing that term will not appear in your home feed. For terms that you enter into the 'Tags Only' column, a post will only be hidden if that term appears in one of the post's tags-- a post with that term in the body or title of the post will still be shown. This distinction is useful for a couple of reasons. Say that there's a TV show you hate named 'Cabbages' that you don't want to hear about, but you don't want to hide all the recipes containing 'cabbages' that get posted to that foodie community you follow; that's an instance where the 'Tags Only' column would work for you. If, however, you want to avoid all content that contains any mention of a certain term or name, then you would use 'Post Body and Tags.'


How does reporting posts/users/communities/comments work?

If you see a user, post, etc. that you think violates our Terms of Service, you can click the report button (the one with the exclamation point) to report it to a moderator. Please provide any necessary context or information in your report so that we can properly assess the violation. A moderator will decide if the item in question violates the rules and what action needs to be taken. Users can be banned and offending material can be removed for violating the ToS. However, abusing the reporting system can also result in disciplinary action such as an account ban.